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ICDL - Perform Word Processing Functions (Word 2019)

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On completion of this unit, the learner will have the knowledge and application skills in using a word processing application. The skills include understanding using word processing applications for daily letters and documents; and using available features for enhancing document content.

  • Work with documents and save them in different file formats
  • Choose built-in options such as the Help function to enhance productivity
  • Create and edit small-sized word processing documents that will be ready to share and distribute
  • Apply different formats to documents to enhance them before distribution and recognise good practice in choosing the appropriate formatting options
  • Insert tables, images and drawn objects into documents
  • Prepare documents for mail merge operations
  • Adjust document page settings and check and correct spelling before finally printing documents

Training Delivery Methodology

The training delivery approaches used in this unit include the following:

  • Mini lectures to succinctly explain the concepts and theories supporting the module.
  • Demonstrations on how to utilise the various features in a word processing application.
  • Individual exercises for practical activities.

Assumed Skills and Knowledge

  • Be able to operate a personal desktop computer.
  • Be able to listen and speak English at a proficiency level equivalent to the Employability Skills Workforce Skills Qualifications (“ES WSQ”) Workplace Literacy (“WPL”) level 4.
  • Be able to read and write English at a proficiency level equivalent to ES WSQ WPL level 4.
  • Be able to manipulate numbers at a proficiency level equivalent to ES WSQ Workplace Numeracy (“WPN”) level 4.

Course Outline

Overview & Introduction of Module
Getting Started
  • Start and Exit Word
  • Start Screen
  • Create a new document from default template or Installed templates
  • Save a Document
  • Open and Close an Existing Document
  • Switch Between Open Documents
  • Word Screen and Using File Tab and Ribbon
  • View a Document
  • Show/Hide Non-Printable Characters
  • Zoom
  • Changing Word Options
  • Getting Help
Creating A Document
  • Entering and Deleting Text
  • Text Selection Techniques
  • Create and Merge Paragraphs
  • Use Undo/Redo Command
  • Insert Symbols
  • Using Page Breaks
  • Copy and Move Text
  • Find and Replace Text
  • Inserting and Deleting soft carriage returns
Formatting Text
  • Text Formatting
  • Using the Ribbon
  • Using the Font dialogue box
  • Apply Character and Paragraph Styles
Formatting Paragraph
  • Good practices in formatting a word document
  • Change Paragraph Alignment
  • Indent Paragraph
  • Change Line Spacing
  • Change Paragraph Spacing
  • Add Borders and Shading
  • Bullets and Numbering
  • Using Format Painter
  • Auto Hyphenation
  • Use and Set Tabs
  • Create a Table and select cells
  • Enter Data in Table
  • Modify Table Structure
  • To insert a column or row into the table
  • To delete a column or row in a table
  • Format a Table
  • To change the alignment and size of a cell or a range of cells
  • To merge cells in a table
  • To split cells in a table
  • To add borders to a table
  • To use Table AutoFormat
Using Graphic Objects
  • Insert Clip Art
  • Insert Picture
  • Insert Chart
  • Format Chart
Manipulate Image
  • Move/copy an image
  • Re-size an image
  • Delete an image
Mail Merge
  • Creating the Main Document
  • Creating a Data Source
  • Open a Data Source
  • Writing the Document and insert fields
  • Finish and Merging
Finishing a Document
  • Create a header or footer
  • Insert Automatic Page Numbering
  • Finishing a Document
  • Check Spelling and Grammar
Page Setup Options
  • Modify Page Margin
  • Page Orientation
  • Paper Size
  • Preview a Document
  • Use Basic Print Options
  • Print a Document

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Full Fee GST Nett Fee after Funding (Incl. GST)

MCES: Singaporean age 40 and above

Normal: Singaporean/PR age 21 and above


SME: Singapore registered companies with

(i) at least 30% local sharing AND

(ii) group annual sales less than or equal to $100 million OR group employment size less than or equal to 200 people

Course Duration
Course Reference Number
Funding Validity Period
31 Jan 2020 To 30 Jan 2022
Mode of Training