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WSQ Apply Emotional Competence to Manage Self and Team

Download PDF Outline

Download PDF Outline

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WHO SHOULD ATTEND

This course is suitable for supervisors, individuals and all who need to apply Emotional Intelligence to promote a positive emotional climate at the workplace.

LEARNING OUTCOME

At the end of the programme, participants will be able to:
Understand and apply self awareness techniques and model Emotional Intelligence principles to facilitate understanding and management of self and others in a team and to cultivate a positive emotional climate at the workplace.

COURSE OUTLINE

  • Recognise own emotional states, the causes of those emotional states and its effects on own and team’s performance and interpersonal relationships at the workplace
  • Conduct self-reflection and gather feedback from team members to identify personal strengths and weaknesses for development of own Emotional Intelligence
  • Model behaviours that demonstrate application of Emotional Intelligence
  • Assess emotional states of team members and respond appropriately to emotional cues, taking into consideration the different cultures and background of team members
  • Demonstrate flexibility and adaptability in dealing with team members and making decisions, taking their emotions into account
  • Provide opportunities for team members to express their thoughts and feelings and assist them in understanding the effects of their behaviour and emotions on others at the workplace
  • Encourage team members to develop their own Emotional Intelligence to build positive relationships among one another to achieve team goals
  • Promote a positive emotional climate at the workplace

METHODOLOGY

Hands-on exercises, group discussions & presentation, case studies, facilitation & sharing.

Company-Sponsored *(NEW FUNDING effective 1st January 2022)*

Funding Type Full Fee GST Funding Amount Nett Fee Payable (Incl. GST)
Funding TypeSME Full Fee$420 GST$29.40 Funding Amount($294) Nett Fee Payable$155.40
Funding TypeNon-SME Full Fee$420 GST$29.40 Funding Amount($210) Nett Fee Payable$239.40
Funding TypeNon-SME (MCES) Full Fee$420 GST$29.40 Funding Amount($294) Nett Fee Payable$155.40
  • SME: Singapore registered companies with (i) at least 30% local sharing AND (ii) Group annual sales less than $100 million OR Group employment size less than 200
  • Non-SME (MCES): Employee is Singaporean aged 40 years and above 
Course Fee Funding 
SME: 70% of course fee 
Non-SME: 50% of course fee 
Non-SME(MCES): 70% of course fee 

Eligible for Absentee Payroll Funding  
$4.50 per training hour capped at $100,000 per enterprise per calendar year

Self-Sponsored *(NEW FUNDING effective 1st January 2022)*

Funding Type Full Fee GST Funding Amount Nett Fee Payable (Incl. GST)
Funding TypeMCES Full Fee$420 GST$29.40 Funding Amount($294) Nett Fee Payable (Incl. GST)$155.40
Funding TypeNormal Full Fee$420 GST$29.40 Funding Amount($210) Nett Fee Payable (Incl. GST)$239.40
  • MCES: Singaporean aged 40 years and above
  • Normal: Singaporean / PR aged 21 years and above
Course Fee Funding 
MCES: 70% of course fee 
Normal: 50% of course fee 

Eligible for SkillsFuture Credit 
Course Duration
16
Course Reference Number
TGS-2012500656
Funding Validity Period
01 Jan 2019 To 10 Feb 2023
Mode of Training
Synchronous e-Learning