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WSQ Apply Emotional Competence to Manage Self at the Workplace

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Download PDF Outline

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COURSE OVERVIEW

On completion of the unit, the learner will be able to understand and apply self awareness techniques and Emotional Intelligence principles such as self confidence, flexibility, conscientiousness and initiative to manage self at the workplace.

COURSE OBJECTIVES

On completion of this module, learners will be able to:

  • Recognise own emotional states, the causes of those emotional states and its effects on performance and interpersonal relationships at the workplace
  • Manage own emotions and impulses to work effectively with others, taking into consideration the different cultures and background of individuals at the workplace
  • Identify personal strengths and weaknesses and make improvements needed to develop Emotional Intelligence
  • Recognise the emotional needs of others, empathise and respond appropriately to their needs
  • Present self with confidence and show flexibility in responding to changes at the workplace
  • Demonstrate conscientiousness and trustworthiness to complete given tasks according to organisational standards
  • Demonstrate initiative and optimism in pursuing goals beyond what is required and expected of self

COURSE OUTLINE

  • Definitions of Emotional Intelligence (Knowledge)
  • Aspects of Emotional Intelligence (Knowledge)
  • Domains of Emotional Intelligence and their application (Knowledge)
  • Importance of Emotional Intelligence at work (Comprehension)
  • Importance of considering cultural differences in the application of Emotional Intelligence (Comprehension)
  • Factors in recognizing the emotional needs of others at the workplace (Comprehension)
  • Traits of low personal confidence (Knowledge)
  • Characteristics of individuals with high Emotional Intelligence (Knowledge)
  • Importance of demonstrating initiative and optimism at the workplace (Comprehension)
  • Methods to develop Emotional Intelligence and their features (Comprehension)

TARGETTED AUDIENCE

The Apply Emotional Competence to Manage Self at the Workplace competency unit is generic in nature and as such, generally cater to individuals across all industries, although the primary target audience would be those with some responsibilities for the work of others, usually related to an organisational subset of functions.

WSQ Apply Emotional Competence to Manage Self at the Workplace

Company-Sponsored 

Funding Type Full Fee GST Funding Amount Nett Fee Payable (Incl. GST)
Funding TypeSME Full Fee$420 GST$29.40 Funding Amount($294) Nett Fee Payable$155.40
Funding TypeNon-SME Full Fee$420 GST$29.40 Funding Amount($210) Nett Fee Payable$239.40
Funding TypeNon-SME (MCES) Full Fee$420 GST$29.40 Funding Amount($294) Nett Fee Payable$155.40
  • SME: Singapore registered companies with (i) at least 30% local sharing AND (ii) Group annual sales less than $100 million OR Group employment size less than 200
  • Non-SME (MCES): Employee is Singaporean aged 40 years and above 
Course Fee Funding 
SME: 70% of course fee 
Non-SME: 50% of course fee 
Non-SME(MCES): 70% of course fee 

Eligible for Absentee Payroll Funding  
$4.50 per training hour capped at $100,000 per enterprise per calendar year

Self-Sponsored 

Funding Type Full Fee GST Funding Amount Nett Fee Payable (Incl. GST)
Funding TypeMCES Full Fee$420 GST$29.40 Funding Amount($294) Nett Fee Payable (Incl. GST)$155.40
Funding TypeNormal Full Fee$420 GST$29.40 Funding Amount($210) Nett Fee Payable (Incl. GST)$239.40
  • MCES: Singaporean aged 40 years and above
  • Normal: Singaporean / PR aged 21 years and above
Course Fee Funding 
MCES: 70% of course fee 
Normal: 50% of course fee 

Eligible for SkillsFuture Credit 
Course Duration
16.33
Course Reference Number
TGS-2013501192
Funding Validity Period
01 Jan 2019 To 10 Feb 2023
Mode of Training
Classroom