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WSQ Facilitate Effective Work Teams

Download PDF Outline

Download PDF Outline

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Course Objective

At the end of the programme, participants will be able to:

  • Facilitate work team activities and improve team performance by promoting ownership and commitment among team members to work goals and targets set,
  • Maintaining positive relationships among team members with diverse backgrounds and
  • Providing support and opportunities for individual and team contributions.

Course Outline

  • Provide and clarify with team members on work-related information using appropriate communication techniques.
  • Involve team members in the planning of work activities to promote ownership and commitment to work plan.
  • Delegate duties and responsibilities taking into consideration the competencies of individual team members.
  • Communicate thoughts and feelings to justify a position and responsibilities assigned to team members or to persuade and influence them.
  • Communicate to team members the importance and interdependence of each’s role and promote the benefits of diversity within the team.
  • Communicate and agree on individual and team goals and targets to be achieved.
  • Provide opportunities for team members to contribute ideas and skills and maintain positive relationships amongst them.
  • Provide resources, assistance and support needed by team members to complete projects or work activities.
  • Analyse project control reports and performance assessment results to ascertain team performance and provide feedback and criticism to team members using appropriate communication techniques.
  • Communicate team performance and related issues of concern to management and provide recommendations to address them.

Methodology

Hands-on exercises, group discussions & presentation, case studies, facilitation & sharing.

Who Should Attend

This programme is targeted at front-line workers, staff in supervising roles or individuals in professional/talent positions with supervisory responsibilities and the self-employed who have to:

  • Work with others on a daily basis
  • Work in a project team
  • Take responsibility for specific workplace resources
  • Join a task force at short notice to handle specific tasks within the enterprise

WSQ Facilitate Effective Work Teams

Company-Sponsored 

Funding Type Full Fee GST Funding Amount Nett Fee Payable (Incl. GST)
Funding TypeSME Full Fee$420 GST$29.40 Funding Amount($294) Nett Fee Payable$155.40
Funding TypeNon-SME Full Fee$420 GST$29.40 Funding Amount($210) Nett Fee Payable$239.40
Funding TypeNon-SME (MCES) Full Fee$420 GST$29.40 Funding Amount($294) Nett Fee Payable$155.40
  • SME: Singapore registered companies with (i) at least 30% local sharing AND (ii) Group annual sales less than $100 million OR Group employment size less than 200
  • Non-SME (MCES): Employee is Singaporean aged 40 years and above 
Course Fee Funding 
SME: 70% of course fee 
Non-SME: 50% of course fee 
Non-SME(MCES): 70% of course fee 

Eligible for Absentee Payroll Funding  
$4.50 per training hour capped at $100,000 per enterprise per calendar year

Self-Sponsored 

Funding Type Full Fee GST Funding Amount Nett Fee Payable (Incl. GST)
Funding TypeMCES Full Fee$420 GST$29.40 Funding Amount($294) Nett Fee Payable (Incl. GST)$155.40
Funding TypeNormal Full Fee$420 GST$29.40 Funding Amount($210) Nett Fee Payable (Incl. GST)$239.40
  • MCES: Singaporean aged 40 years and above
  • Normal: Singaporean / PR aged 21 years and above
Course Fee Funding 
MCES: 70% of course fee 
Normal: 50% of course fee 

Eligible for SkillsFuture Credit 
Course Duration
16
Course Reference Number
TGS-2011501563
Funding Validity Period
From 01 Jan 2019 To 31 Dec 2024
Mode of Training
Classroom