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WSQ Facilitate Effective Work Teams

Course Duration
16
Course Reference Number
CRS-Q-0021705-ES
Funding Validity Period
01 Jan 2019 To 11 Mar 2020
Mode of Training
Classroom
 

Course Objective

At the end of the programme, participants will be able to:

  • Facilitate work team activities and improve team performance by promoting ownership and commitment among team members to work goals and targets set,
  • Maintaining positive relationships among team members with diverse backgrounds and
  • Providing support and opportunities for individual and team contributions.

Course Outline

  • Provide and clarify with team members on work-related information using appropriate communication techniques.
  • Involve team members in the planning of work activities to promote ownership and commitment to work plan.
  • Delegate duties and responsibilities taking into consideration the competencies of individual team members.
  • Communicate thoughts and feelings to justify a position and responsibilities assigned to team members or to persuade and influence them.
  • Communicate to team members the importance and interdependence of each’s role and promote the benefits of diversity within the team.
  • Communicate and agree on individual and team goals and targets to be achieved.
  • Provide opportunities for team members to contribute ideas and skills and maintain positive relationships amongst them.
  • Provide resources, assistance and support needed by team members to complete projects or work activities.
  • Analyse project control reports and performance assessment results to ascertain team performance and provide feedback and criticism to team members using appropriate communication techniques.
  • Communicate team performance and related issues of concern to management and provide recommendations to address them.

Methodology

Hands-on exercises, group discussions & presentation, case studies, facilitation & sharing.

Who Should Attend

This programme is targeted at front-line workers, staff in supervising roles or individuals in professional/talent positions with supervisory responsibilities and the self-employed who have to:

  • Work with others on a daily basis
  • Work in a project team
  • Take responsibility for specific workplace resources
  • Join a task force at short notice to handle specific tasks within the enterprise
Full Fee GST Nett Fee after Funding (Incl. GST)
SME/MCES Non-SME/Normal WTS
$420
$29.40
$71.40
$177.40
$50.40

MCES: Singaporean age 40 and above

Normal: Singaporean/PR age 21 and above

WTS: Singaporean age 35 and above and earning $2,000 or below per month

 

SME: Singapore registered companies with

(i) at least 30% local sharing AND

(ii) group annual sales less than or equal to $100 million OR group employment size less than or equal to 200 people