Download PDF Outline
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Learning Outcome
At the end of the programme, participants will be able to:
Apply effective communication techniques to maintain open communication, resolve issues and concerns, and provide support to team members to achieve individual and team goals while taking into consideration diversity issues.
Course Outline
- Define and align team goals with departmental and organisational goals.
- Define own and individual roles within the team and work within the team and organisation dynamics.
- Maintain open communication with team members by sharing information and discussing work related issues to achieve individual and team goals to meet organisational requirements.
- Listen to and contribute ideas and skills using appropriate communication techniques to achieve team goals.
- Demonstrate trust, respect and support towards team members in daily activities to achieve team goals.
- Identify potential areas of conflict with team members and methods to overcome them, taking into consideration diversity issues.
- Identify and resolve issues and concerns through collaborative activities with supervisor.
- Demonstrate responsibility and commitment for work done and to the achievement of individual and team goals.
- Accept and provide feedback, advice and assistance in a considerate and constructive manner to accomplish task assigned.
- Recommend improvements to established policies and procedures in a proactive manner.
Methodology
- Mini lectures – to succinctly explain the concepts and theories supporting the Work in a Team
- Interactive and practical activities – Group discussions on knowledge and practical activities including individual/group works and role-play
Who Should Attend
Those who work under directions to perform a specific set of work activities.
WSQ Work in a Team.
Company-Sponsored
| Funding Type | Full Fee | GST | Funding Amount | Nett Fee Payable (Incl. GST) |
|---|---|---|---|---|
| Funding TypeSME | Full Fee$420 | GST$29.40 | Funding Amount($294) | Nett Fee Payable$155.40 |
| Funding TypeNon-SME | Full Fee$420 | GST$29.40 | Funding Amount($210) | Nett Fee Payable$239.40 |
| Funding TypeNon-SME (MCES) | Full Fee$420 | GST$29.40 | Funding Amount($294) | Nett Fee Payable$155.40 |
- SME: Singapore registered companies with (i) at least 30% local sharing AND (ii) Group annual sales less than $100 million OR Group employment size less than 200
- Non-SME (MCES): Employee is Singaporean aged 40 years and above
Course Fee Funding SME: 70% of course fee Non-SME: 50% of course fee Non-SME(MCES): 70% of course fee Eligible for Absentee Payroll Funding $4.50 per training hour capped at $100,000 per enterprise per calendar year
Self-Sponsored
| Funding Type | Full Fee | GST | Funding Amount | Nett Fee Payable (Incl. GST) |
|---|---|---|---|---|
| Funding TypeMCES | Full Fee$420 | GST$29.40 | Funding Amount($294) | Nett Fee Payable (Incl. GST)$155.40 |
| Funding TypeNormal | Full Fee$420 | GST$29.40 | Funding Amount($210) | Nett Fee Payable (Incl. GST)$239.40 |
- MCES: Singaporean aged 40 years and above
- Normal: Singaporean / PR aged 21 years and above
Course Fee Funding MCES: 70% of course fee Normal: 50% of course fee Eligible for SkillsFuture Credit
Course Duration
16
Course Reference Number
TGS-2012500132
Funding Validity Period
From 01 Jan 2019 To 01 Dec 2023
Mode of Training
Synchronous e-learning